This policy covers the Mailheight marketing website at mailheight.com, including this blog. It explains what information we collect when you visit or use the forms on this site, and how we use it. It does not cover the Mailheight application itself (app.mailheight.com), which is a separate product used by our customers to manage their own contact data under their own responsibility.

Information we collect

We collect information you choose to give us directly through the forms on this site:

  • Contact form: your name, email address, and message.
  • Demo request form: your name, work email, company name, and any optional message.
  • Newsletter signup: your email address.

We do not require you to create an account to browse this site or read the blog, and we do not collect this information unless you submit one of these forms yourself.

How we use it

We use the information submitted through these forms only to:

  • Respond to your message or question.
  • Schedule and follow up on a requested demo.
  • Send occasional product and deliverability updates, only if you signed up for the newsletter.

We do not sell your information to third parties, and we do not use it for third-party advertising.

Cookies and analytics

This site does not currently use third-party analytics or advertising cookies. The only cookie in use is a functional, first-party session cookie set when someone logs into the Mailheight content admin area, used solely to keep that login session active. Visitors browsing the public site do not receive this cookie.

How to unsubscribe or update your preferences

Every newsletter email includes an unsubscribe link. You can also email us at info@mailheight.com at any time to be removed from our list or to ask what information we hold about you.

If you have received a cold outreach email sent using the Mailheight application by one of our customers, that email is not covered by this policy. It is covered by our customer's own privacy practices, and the unsubscribe or suppression mechanism included in that email is handled directly by the Mailheight application on their behalf.

Data retention

We keep form submissions for as long as reasonably needed to respond to your inquiry or, for newsletter subscribers, until you unsubscribe or ask us to delete your information.

Data storage

Form submissions are stored on infrastructure we operate directly. We do not share this data with third-party marketing or data-broker platforms.

Your rights

You can ask us at any time to see, correct, or delete the information we hold about you by emailing info@mailheight.com.

Changes to this policy

If this policy changes, we will update the effective date above. Significant changes will be reflected here before they take effect.

Contact

Questions about this policy can be sent to info@mailheight.com.